Our Rental Terms & Conditions

Our rates are shown in Pacific Francs (XPF) and Euros and are subject to change without notice.
All rentals are subject to the terms and conditions on the back of our contracts.
The duration of our contracts is calculated in 24-hour time slots.
In the event of an at-fault accident requiring towing of the rental vehicle, the towing costs are the customer's responsibility and are not included in the excess.
Our vehicles are fully insured with a 250,000 XPF / €2,095 excess (this excess is 300,000 XPF / €2,515 for SUVs, 4x4s, and utility vehicles) excess in the event of an at-fault accident.
This excess can be reduced by subscribing to an excess reduction agreement.
The rental amount is payable upon collection of the vehicle, but the excess is simply retained as a deposit (check or credit card imprint). • Vehicle rental prohibited for any driver under 21 years of age.
Minimum age for drivers without an increased deductible: 23 years of age and two years of driving experience.
Deductible amount for drivers under 23 years of age and/or less than two years of driving experience: XPF 300,000 / €2,515
TGC included (6% for rentals)
CANCELLATION OF THE BOOKING BY THE CLIENT OR THE RENTAL COMPANY
The Client may cancel their booking under the following conditions:
- for a cancellation made at least 30 days before the scheduled start date of the rental, the Client is reimbursed the amount of his rental.
- for a cancellation made between D-29 days and D-15 days before the scheduled start date of the rental, the Client is reimbursed the amount of his rental, minus the cancellation fees corresponding to 30% of the total amount of the reservation, and which may not be less than 5000 XPF;
- for a cancellation made between D-14 days D-3 days before the scheduled start date of the rental, the Client is reimbursed the amount of his rental, minus the cancellation fees corresponding to 50% of the total amount of the reservation, and which cannot be less than 5000 XPF;
- No refund will be made by the Rental Provider for a cancellation made by the Renter less than 3 days before the date of pick-up of the vehicle