Cookies policy
When you connect to the Website, MENCAR EUROPCAR may install various cookies on your device. Some cookies are subject to your prior consent and will only be installed if you have previously accepted them. To ensure transparency regarding the personal data we collect and process, we explain in this Cookie Policy what a cookie is, what types of cookies are used, for what purpose, who the recipients of the data collected are, and what means are available to you to manage these cookies.
What is a cookie?
A cookie is a small text file stored on the hard drive of a user's device (computer, tablet, smartphone, internet-connected game console, etc.) when they visit a website, view an advertisement, read an email, install or use software or a mobile application, regardless of the type of device used. When you connect to a website or browse a mobile application, a cookie may be transmitted to your browser by the website or application you are visiting. Your web browser will store it for a certain period of time and send it back to the web server each time you connect.
Our Commitments
MENCAR uses the same open-source solution used by the CNIL (French Data Protection Authority), tarteaucitron.js, to manage the collection of consents or refusals for the storage or reading of cookies and to respect your right to withdraw consent. This solution is hosted on our servers and is regularly updated by our services.
Dedicated to respecting your privacy, MENCAR wishes to reassure you: simply visiting our website (homepage or directly to another page of the site via a search engine, for example) and continuing or stopping your navigation does not constitute acceptance and does not result in the installation of cookies subject to your prior consent. Until you accept them, no cookies requiring prior consent will be placed or read on your device. Refusing to give your consent or failing to make a choice does not prevent access to our website.
How long does my consent last?
We are aware that consent to be tracked may be forgotten by those who have given it at any given time. For this reason, your consent to the installation of cookies is valid for 6 months after the first deposit on your device. After this period, your consent will be requested again. Furthermore, you can revoke your consent at any time by visiting the Cookie Management page (hyperlink to the cookie management table) at the bottom of each page of our website.
What cookies are used?
Different types of cookies are stored on the website www.europcar.nc
Internal cookies required for the website to function
These cookies are strictly necessary for the website to function and/or to provide a service expressly requested by the user. They cannot be disabled by default. The data collected by these cookies is stored for the duration of your session, which is a maximum of 12 months.
Other cookies:
The legal basis for all the following cookies is your prior consent.
Audience measurement cookies
Audience measurement cookies allow Mencar to understand how visitors access our website and to obtain statistics relating to their browsing history in order to optimize its usability, content, etc.
When you first visit the Website, a banner informs you of the presence of these cookies and invites you to indicate your choice. They are only installed if you accept them. The data collected by these cookies is retained for a maximum period of 25 months.
This data does not allow MENCAR Europcar to directly identify you. No personal data is stored, and no statistical data is cross-referenced with data held elsewhere by MENCAR.
Advertising Cookies
Advertising cookies allow the company to display the most relevant advertisements tailored to your interests based on your browsing history. The data collected by these cookies is retained for the duration of the session.
Social Media and Video
Cookies placed via social media buttons are intended to allow users of the site to facilitate content sharing and improve user-friendliness.
These features offered by third parties allow you to use value-added services directly from our website. These services use cookies placed directly by the aforementioned third-party service providers to track user browsing behavior, whether you are a user of these platforms or not, and whether or not you are logged into the social network during your browsing. The data collected by these cookies also allows us to target advertising offers on these platforms (See "Advertising Cookies").
We inform you that MENCAR does not collect any data through these cookies.
Who is the data collected by the cookies used for?
Only the following have access to your personal data, within the limits of their respective responsibilities:
Authorized departments of MENCAR;
Authorized partners of Infobam;
GOOGLE, which has access to data relating to your browsing history when you accept it through our cookie banner. Google Analytics uses these cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. In this context, your data may be transferred outside the European Union to the United States. Although the Swiss-U.S. Privacy Shield remains valid, given the recent decision of the Court of Justice of the European Union invalidating the EU-U.S. Privacy Shield, Google relies on standard contractual clauses for the relevant data transfers. In accordance with the decision, these clauses constitute legal mechanisms that allow the transfer of data under the GDPR. For more information on the data processing carried out by Google regarding Google Analytics, please refer to their Privacy Policy, available here (if Google Analytics is used, for example).
The aforementioned platforms and social networks (Facebook, Twitter, YouTube, etc.) collect data about you in order to produce aggregated statistics when you click on their social buttons or watch a video on our website. In this context, your data may be transferred outside the European Union to
the United States. Given the recent decision of the Court of Justice of the European Union, which invalidated the EU-U.S. Privacy Shield, for more information on the data processing carried out by these third parties, we invite you to consult their respective Privacy Policies, accessible online on their websites (only in the case of social buttons such as the "Like", "Tweet", "+1" buttons or the use of YouTube on the website).
Mencar may also be required to share your personal data if this is necessary to protect your vital interests or those of another natural person, if this is necessary to comply with a legal obligation to which it is subject, or for the establishment, exercise, or defense of legal claims.
How to exercise your GDPR rights?
To exercise any of your rights, send your request to dpo@gbh.fr or to the attention of the DPO, Mencar Europcar, 128 Rue de l’Anse Vata, 98800 Nouméa, France.
All requests must specify, in the subject line, the reason for the request (exercise of the right of access, objection, etc.) and the company concerned by the request. The request must also be accompanied by proof of identity and specify the address to which the response should be sent.
Mencar will respond to you within a maximum of one (1) month from the date of receipt of your request. However, this deadline may be extended by two (2) months due to the complexity and number of requests.
If, after contacting MENCAR, you believe that your Data Protection and Freedom of Information rights have not been respected, you can file a complaint with the CNIL (French Data Protection Authority).